Accounts Payable has two tips for you this week to help ensure your invoice-related transactions go smoothly.
Our first tip is about match exceptions. It's important to keep up with messaging about these! AP can't pay invoices that have a match exception, and we're unable to make the changes for you. If you get a request to do a change order via email or Salesforce, please address it and let us know what action you have taken so your vendors can be paid promptly.
Our second tip is about hold for pickup on checks. Review the vendor profile and ensure that their default payment type on the "remit to connection" is check because electronic payments can't be requested as hold for pickup. Please reach out to us via AskFinance if you need a check for a particular payment (you can mark it urgent if need be!). Additionally, drop a line in the notes section about who from your department should pick up the check (checks cannot be picked up by vendors, students, or other check recipients). See also our quick reference guide on Creating Supplier Invoice Requests for help on reviewing default payment types.
As always, let us know if you have questions or concerns via [email protected].